No business can survive without effective marketing and efficient selling of their products. “SELL TO SURVIVE” It’s for this reason that a thoroughly sound training in Marketing is highly essential for everyone aspiring to an executive Marketing position. FUNDAMENTALS AND PRACTICE OF MARKETING The course brings about an understanding of different needs of different communities and societies we serve as one in South Africa. It include the marketing environment, Consumers, consumption and consumer behaviour, market segmentation, marketing aids Used and decision-making. Approaches in problem solving ,planning and organization, control and evaluation , the product and or services, promotional activities ,personal selling , sales force, the sales office, the export department, publicity media sales, advertising, letter writing (Marketing Communication0location .(place) price, terms and condition of sale , distribution. SALES MANAGEMENT SELLING : Principles and Practice, its importance, elements of the selling process SALESMANSHIP : The salesman ,the role of the sales representative, personality , attitude, appearance, speech, manners, integrity etc. The responsibilities and duties of a sales representative THE CUSTOMER : Types, determining the customers needs and wants, his objectives and problems, customer creation/motivation. The buying process, the sales sequence, company policies and procedures. CONSUMER BEHAVIOUR The role of the customer in marketing : consumer orientated management, marketing orientated management, consumer and consumer behaviour worldwide, income and expenditure patterns, the consumer decision process, the influence of social stratification in a democratic South Africa. Innovation and the adoption process. Brand loyalty, impulse buying. THE PRODUCT: Selection of the products selling points , prices , terms and condition of the sales element, , product knowledge . THE SALES MARKET: selling methods, after sales customer service. THE LEGAL ASPECTS OF MARKETING General principles of contract and acceptance, capacity of parties, rights and duties, under a contract, performance and damages for non performance, misrepresentation, discharge , purchase and sale, ownership and delivery, the credit agreement act, warranties, breach of contract, agencies, patents act, copyright act, trademark act, employment of sales representatives. ADVERTISING AND SALES PROMOTION The ethics of economics of advertising, adequate distribution, long and short term tasks, the pre-condition of effective advertising, co-ordination with other sales efforts, strategy products positioning, advertising objectives, target marketing, supporting evidence, mood and tone, creative execution of a sales effort, ethical aspects, practical aspects, advertising research, planning, techniques, validity and practicality of advertisement testing, media planning choice of media and mix, media costs, readership, listenership, viewing, ethics, advertising agencies, digital media. |